Terms and Conditions
Introduction
These Terms and Conditions govern the use of our website, social media platforms (online platforms), and participation in Natural Birth Co services, both in-person and online.
Throughout this document ‘online platforms’ refers to any free resource you retrieve through Natural Birth Co including but not limited to our social media presence, website, Free PDF and audio.
Throughout this document ‘Natural Birth Co service’ refers to anything purchased from Natural Birth Co, including but not limited to, yoga and pilates classes in person and online, Appetence Active Birth workshop in person and online, Body Balance Workshop, Online consultations, Birth Circle.
You agree to be bound by these Terms which form a binding contractual agreement between you and us, AMY KATHERINE GENEVIEVE PAULINICH ABN 90 620 188 242 operating under the business name Natural Birth Co (Natural Birth Co, our, we or us).
We may change these Terms at any time by updating this page of the Website, and your continued use of the Website following such an update will represent an agreement by you to be bound by the Terms as amended.
Acceptance of Terms
When looking at our online platforms, you automatically agree to the Terms and Conditions.
When attending our Natural birth Co services, you will be asked to accept our terms and conditions, you cannot attend our services without accepting our Terms and Conditions.
In attending our services or looking at our online platforms, you must agree to abide by our Terms and Conditions.
Description of Services/Product
We offer comprehensive pregnancy preparation services for women, available both in-person and online.
We provide postnatal mothers and babies care both in person and online.
These services are as per the descriptions on the website and in the booking software.
Founder of Natural Birth Co Amy Paulinich, is a registered & practising midwife, and pregnancy yoga and pilates instructor.
All of the instructors at Natural Birth Co are qualified to teach and do the task of which they are hired to do.
Natural Birth Co does sell products sourced externally.
Disclaimers/Limitations
(Limitation of Services) All information provided on our Website and Services constitutes general midwifery advice and should not be taken as medical advice. We accept no responsibility from any inaccuracy or unexpected outcomes from the use of information provided to you on our Website and our Services including:
(Online platform) All articles/videos/audio’s on our website and social media accounts are for information and entertainment only, given from a general nature. They are not to be taken as medical advice.
(Not medical advice) Amy is a midwife, not a doctor. Medical advice needs to be sought from a physician. Any information on our Online platforms and in our Natural Birth Co services is based on midwife knowledge and given in a general nature. Any recommendations or advice provided in online platforms or our Natural Birth Co Services are Natural Birth Cos’ solutions or remedies of what actions you may take and are in no way to be taken as medical advice and are not exhaustive of all possible solutions or remedies. You cannot rely on this information as a substitute for medical advice. Any information we provide is not intended to diagnose, treat, cure or prevent any disease. We accept no responsibility from any adverse effects from using the information on our online platform or in the Natural Birth Co services. If you think you may have a medical issue please seek medical advice from a trained medical professional. In case of emergency please call 000.
(Results not guaranteed) We cannot guarantee any results from your use of the Natural birth Co Services or advice. The more effort you put in and the closer you follow your recommendations, the better your results will be but everyone is an individual and results may vary. You are responsible for compliance with any programs.
We encourage you to seek medical advice if you are unsure about anything or our Services.
Online Platforms
All articles/audio/videos content on our online platforms are for information purposes only and given of a general nature. They are not to be taken as medical advice and should not be relied on for any medical purposes.
(Access and use of the online platforms) You must only use the Website in accordance with these Terms and any applicable laws, and must ensure that your employees, sub-contractors and any other agents who use or access the Website comply with the Terms and any applicable laws.
You must not:
Copy, mirror, reproduce, translate, adapt, vary, modify, sell, decipher or decompile any part or aspect of our online platforms without the express consent of Natural Birth Co.
Use the online platforms for any purpose other than the purposes of browsing, selecting or purchasing Goods;
Use, or attempt to use, the online platforms in a manner that is illegal or fraudulent or facilitates illegal or fraudulent activity;
Use, or attempt to use, the online platforms in a manner that may interfere with, disrupt or create undue burden on the Website or the servers or networks that host the Website;
Use the online platforms with the assistance of any automated scripting tool or software;
Act in a way that may diminish or adversely impact the reputation of the Company, including by linking to the online platforms on any other website; and
Attempt to breach the security of the online platforms, or otherwise interfere with the normal functions of the online platforms, including by:
Gaining unauthorised access to online platforms accounts or data;
Scanning, probing or testing the online platforms for security vulnerabilities;
Overloading, flooding, mailbombing, crashing or submitting a virus to the online platforms; or
Instigate or participate in a denial-of-service attack against the online platforms.
(Information on the website) While we make every effort to ensure that the information on the online platforms is as up-to-date and accurate as possible, you acknowledge and agree that we do not (to the maximum extent permitted by law) guarantee that:
the online platforms will be free from errors or defects;
the online platforms will be accessible at all times;
messages sent through the online platforms will be delivered promptly, or delivered at all;
information you receive or supply through the online platforms will be secure or confidential; or
any information provided through the online platforms is accurate or true.
We reserve the right to change any information or functionality on the online platforms by updating the online platforms at any time without notice, including product descriptions, prices and other Content.
(Intellectual Property) The Company retains ownership of the online platforms and all materials on the online platforms (including text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads and software) (Online Platform Content) and reserves all rights in any intellectual property rights owned or licensed by it not expressly granted to you.
You may make a temporary electronic copy of all or part of the Website for the sole purpose of viewing it. You must not otherwise reproduce, transmit, adapt, distribute, sell, modify or publish the Website or any Website Content without prior written consent from the Company or as permitted by law.
(Links to other websites) The Website may contain links to other websites that are not our responsibility. We have no control over the content of the linked websites and we are not responsible for it.
Inclusion of any linked website on the Website does not imply our approval or endorsement of the linked website.
(Reporting misuse) If you become aware of misuse of the Website by any person, any errors in the material on the Website or any difficulty in accessing or using the Website, please contact us immediately using the contact details or form provided on our Website.
Security
Protecting Your Information:
Secure Access: When accessing our website or online platforms, ensure you are using a secure and private network connection to safeguard your data from potential interception by unauthorized parties.
Updated Software: Maintain updated antivirus and security software on your devices to prevent malware, viruses, or other malicious programs that may compromise your information.
Password Security: Use strong, unique passwords for your accounts and avoid sharing them with others. Enable two-factor authentication where available to add an extra layer of security.
Personal Device Security: Take precautions to secure your personal devices (computers, mobile phones, etc.) by enabling encryption, setting up screen locks, and regularly updating device software to protect against security vulnerabilities.
Phishing Awareness: Be cautious of phishing attempts by verifying the authenticity of emails, links, or messages claiming to be from Natural Birth Co. We will never ask for sensitive information via email unless under secure, verified circumstances.
Safe Handling of Personal Items: While attending our studio sessions, take responsibility for the safekeeping of your belongings. Natural Birth Co is not liable for any loss or damage to personal property.
Reporting Security Concerns: If you suspect any misuse or security threats related to our website or platforms, promptly report them to us using the contact details provided on our website.
Please note that while we take reasonable measures to protect your data, ensuring your own device security and safe practices during online interactions is vital to safeguarding your information.
Privacy
You agree to be bound by our Privacy Policy, which can be found here.
General
(Governing law) This agreement is governed by the law applying in Queensland, Australia.
(Jurisdiction) Each party irrevocably submits to the exclusive jurisdiction of the courts of Queensland, Australia and courts of appeal from them in respect of any proceedings arising out of or in connection with this agreement. Each party irrevocably waives any objection to the venue of any legal process on the basis that the process has been brought in an inconvenient forum.
(Amendments) These Terms may only be amended by the Company in accordance with the Terms.
(Waiver) No party to these Terms may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.
(Further acts) Each party must promptly do all further acts and execute and deliver all further documents required by law or reasonably requested by another party to give effect to these Terms.
(Assignment) A party cannot assign, novate or otherwise transfer any of its rights or obligations under these Terms without the prior written consent of the other party.
(Entire Agreement) These Terms embody the entire agreement between the parties and supersede any prior negotiation, conduct, arrangement, understanding or agreement, express or implied, in relation to the subject matter of the Terms.
(Interpretation) In these Terms, the following rules of interpretation apply:
(singular and plural) words in the singular includes the plural (and vice versa);
(gender) words indicating a gender includes the corresponding words of any other gender;
(defined terms) if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning;
(person) a reference to "person" or "you" includes an individual, the estate of an individual, a corporation, an authority, an association, consortium or joint venture (whether incorporated or unincorporated), a partnership, a trust and any other entity;
(party) a reference to a party includes that party's executors, administrators, successors and permitted assigns, including persons taking by way of novation and, in the case of a trustee, includes any substituted or additional trustee;
(these Terms) a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure is a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure to or of these Terms, and a reference to these Terms includes all schedules, exhibits, attachments and annexures to it;
(document) a reference to a document (including these Terms) is to that document as varied, novated, ratified or replaced from time to time;
(headings) headings and words in bold type are for convenience only and do not affect interpretation;
(includes) the word "includes" and similar words in any form is not a word of limitation; and
(adverse interpretation) no provision of this agreement will be interpreted adversely to a party because that party was responsible for the preparation of this agreement or that provision.
Classes, Workshops, and alternate Natural Birth Co services
General
The term ‘Classes’ refers to an exercise/movement class. This can include but is not limited to yoga, pilates, barre, dance, cardio, meditation.
The term ‘Baby carrier’ refers to any device used to strap a baby to a mothers body, usually chest or back. This can include but is not limited to, a baby carrier, a scarf, a rebozo.
(Class cancellation) You must cancel your class 3 hrs or more before your class in consideration of your fellow pregnant community members.
(Class cancellation) if you fail to cancel within 3 hrs notice you account will reflect the class as being used even though not attended.
(Class booking) You must book your classes before coming to class- this booking must be done a minimum of 1 hr before the class- if you miss this window you can reach out to Natural Birth Co and be considered on a case by case basis.
(Wholistic Birth Preparation Packages) This package includes both the group in person Appetence Active Birth Workshop and the Online Body Balance workshop.
(Online Consultations) The timing of these calls are booked in discussion with Natural Birth Co. These calls can consist of anything the client wishes to talk about, as agreed by Natural Birth Co before the call.
(Private Appetence Active Birth Workshops) Can be attended either online or in the clients home as agreed by Natural Birth Co in discussion with the client.
Health and Safety
The mother holds responsibility for the health of her baby during classes.
(Baby wearing classes) Natural Birth Co, or their instructors are not responsible for the health of your baby during classes where you hold them in a Baby carrier. You as the mother must hold sole responsibility for the safety of your baby when holding them in the carrier.
(Classes) These classes are self led meaning that you modify to your own body's ability- Natural Birth Co is or their instructors are not responsible for you hurting your body during classes.
Natural Birth Co and its director, employees, volunteers, affiliates, and partners are in no way liable for any injuries, loss, damage, or death resulting from attending our studio.
Practising classes at Natural Birth Co has certain risks and requires physical exertion that may cause physical injury or death.
You must notify Natural Birth Co staff of any pre-existing injuries or medical conditions that may impact your exercise ability.
Natural Birth Co maintains the right to refuse your participation in classes and events if they foresee that participation would risk damage to any party.
Failure to follow all instructions given to you by Natural Birth Co teachers will be at your own risk and may cause injury.
Natural Birth Co company and its directors, employees, volunteers, affiliates, and partners are in no way liable for any injury, loss, damage, or death resulting from attending our studio.
Natural Birth Co teachers may offer hands-on adjustments only with your consent, and this consent may be given non-verbally via ‘consent to touch’ cards. You always have the right to decline physical touch non-verbally or by any other means.
By booking a class, you agree that you are physically fit and capable of participating in yoga and pilates classes, workshops, and activities.
(Body Balance Workshop) Natural Birth Co is not responsible for any damage caused to yourself or your baby with the information and guidance from the Body Balance Workshop and videos. The participant is to use their own discretion when participating in the physical movements and advice given in the body balance workshop.
(Body Balance Workshop) The advice and guidance given in the Body Balance workshop is of a general nature and if you hold concern to yourself or your baby, it is the participants responsibility to seek further medical advice from a medical practitioner.
(Appetence Active Birth Workshop) Natural Birth Co is not responsible for any damage caused to yourself or your baby during the participation of the workshop. All advice and activities are reasonable to most participants and it is the responsibility of the participant to speak up or not participate in movements that will cause harm to them or their baby.
(Appetence Active Birth Workshop) Natural Birth Co is not liable in any way for your actions taken during your birth. The advice given in the Appetence Active Birth Workshop is of a general nature, and it is the responsibility of the participant to make decisions for themselves and their baby during their birth. Natural Birth Co is not liable in any way for the decisions you make during Pregnancy, Birth, or your postpartum period.
Payment terms
Classes can be participated in multiple ways including, but not limited to, an Intro offer, a casual class purchase, a membership, or a free class gifted or won. These purchase options are not limited in any way and can be altered, or deleted at any time with no notice.
Payment must be made at time of booking the class, before the time of the class via the appropriate payment option.
By booking a class you agree to these terms and conditions
(Online Product) No refunds on Online products.
(Refunds) All purchases are final. Natural Birth Co does not offer refunds for change of mind, injury, illness, change of address, or any other reason.
All purchases are final. Natural Birth Co does not offer refunds for change of mind, injury, illness, change of address, or any other reason.
All prices are quoted in AUD, and all transactions are processed in AUD.
We reserve the right to amend prices and printing errors. Prices may increase at the discretion of Natural Birth Co, this increase may be without notice.
Natural Birth Co has the right to change, cancel, or amend class details without notice, with out any compensation to members.
(Members) Additional classes can be attended within a payment cycle for an additional $25/class- This can be purchased via the booking software for members only
(Appetence Active Birth Workshop) This can be purchased either upfront or via a payment plan. This payment plan is 4 payments. The start date and frequency of the payment plan will be at the discretion of Natural Birth Co and the client.
(Events) All tickets to events are final and non-refundable. Natural Birth Co does not offer refunds or credits on events for change of mind, injury, illness, change of address or any other reason. You will forfeit your ticket if you do not attend a booked event.
(Events) Tickets may be transferred to another person with 72 hours notice, at the discretion, and appropriation of Natural Birth Co.
(Gift Cards) Gift cards are valid for 18 months from purchase date.
(Gift Cards) Gift cards are not redeemable for cash.
(Gift Cards) Gift cards cannot be transferred to someone other than the intended receiver.
(Gift Cards) Gift cards are non-refundable for any reason including health concerns/limitations, change of address, change of mind, or any other reason.
(Gift Cards) Natural Birth Co is not responsible for any lost, stolen or damaged gift cards.
(Wholistic Birth Preparation Packages) This can be purchased either upfront or via a payment plan. This payment plan is 4 payments. The start date and frequency of the payment plan will be at the discretion of Natural Birth Co and the client.
(Wholistic Birth Preparation Packages) Clients of the Wholistic birth Preparation Package receive $5 off/weekly direct debit if the client chooses to sign up for a membership. The remaining terms of the membership still apply.
(Online Consultations) are based on an hourly rate for previous or current clients, and a higher rate for unknown clients. These rates are as advertised on our website/online platforms and are able to be changed by Natural Birth Co at any stage without warning.
(Private Appetence Active Birth Workshops) Is a preempted rate and duration as advertised on the website. Bookings require prior discussion with Natural Birth Co.
Intro offer
(Validation) The 2 classes included in your intro offer must be used within 2 weeks of the first class- if not used, remaining classes are invalid due to expiry.
(Conditions) Intro offers are only available to new customers as a one time purchase. You can not purchase an intro offer if you have attended Natural Birth Co classes in the past.
Intro offers can not be suspended, extended or refunded for any cause including sickness, change of mind, change of address, or any other reason.
(Payments) Intro offers are purchased directly through the website, booking software, or by Amy with cash of client card details. This payment will always be done with the clients consent and agreement to Terms and Conditions.
Memberships
(Holds) All membership contracts can be paused (placed on hold) for 10 weeks accumulative/year. This includes birth and postnatal recovery period- Any longer than 10 weeks cancellation policy applies. 2 week hold period minimum applies.
Contract lengths do not include membership hold periods.
(Cancellation Policy) 6 month contracts continue for a minimum of 6 months not including a hold period (if taken). After the 6 month period, contract can be cancelled at any time with written notice. The cancellation fee before 6 months is 20% of the remaining membership amount.
(Cancellation Policy) Week to week contracts can be cancelled at any time WITH 1 WEEK WRITTEN NOTICE. After informing Natural Birth Co of membership cancellation, direct debits will stop after 1 weekly payment cycle to conclude the week's notice.
Membership direct debits occur weekly from sign up.
Memberships will continue to auto renew after the minimum term until Natural Birth Co is informed otherwise via our cancellation policy.
Credit Card details must be updated via your booking software login, in the instance of a lost, stolen or expired card. Alternatively you can inform Natural Birth Co of the new account details to update for you.
Memberships cannot be shared. Each membership is allocated to one person only.
Natural birth Co is not responsible if members cannot use their membership effectively due to health concerns/limitations, natural disasters, or events out of our reasonable control. Cancellation policy/Hold policies apply in these circumstances.
Natural Birth Co reserves the right to cancel memberships if we wish to do so.
(Dishonour fee) $4.40- Please note this doesn't come to Natural Birth Co, it goes to the merchant processor and unfortunately is necessary (I have tried to get it removed!).
(Upfront memberships) Do include a hold period of up to 10 weeks/year. The hold period is not included in the contract length.
(Upfront memberships) Upfront memberships are fixed term and do not auto renew.
(Upfront memberships) Up Front memberships are non-refundable in any circumstances.
Contact us
For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:
Name: Amy Paulinich
Email: hello@naturalbirthco.com
Our terms and conditions were last updated on 07 December 2023.